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- 07 Dec 2023
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- Updated on 07 Dec 2023
- 3 Minutes to read
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Drive
For any great knowledge base you need a set of media assets like images, videos, PDF's, Word/Excel documents etc. It becomes challenging to manage them. The Drive feature in Document360 helps you to content
manage all this assets in a centralised location.
Create and manage a good hierarchical folder structure for the assets.
You can search the assets
Tag them for better organisation
Star important ones for easy access
Drive
For any great knowledge base you need a set of media assets like images, videos, PDF's, Word/Excel
documents etc. It becomes challenging to manage them. The Drive feature in Document360 helps you to
manage all this assets in a centralised location
Heading
.
Create and manage a good hierarchical folder structure for the assets.
You can search the assets
Tag them for better organisation
Star important ones for easy access
ument360 includes analytics tools to help you understand end-user engagement with your knowledge base
. There are 4 main categories of analytic
Performance analytics
** - this shows the general performance of your knowledge base, like visitors count, articles created, most viewed articles, likes, and dislikes
* Search analytics -
*
- Keep track of the important search queries that are performed in your knowledge base. We also track "no result" search terms, which are very important to improve your knowledge base.
* Team analytics
* - gives you an overview of how well your team is performing. Who creates most articles, which article is performing well etc.
* Feedback
*
- The end-users can provide feedback on the knowledge base, whether they liked or disliked the article, any specific comment why they like/dislike an article. You can view all of them in the Feedback Analytics section.
- The end-users can provide feedback on the knowledge base, whether they liked or disliked the article, any specific comment why they like/dislike an article. You can view all of them in the Feedback Analytics section.
This is a sample article, you can safely delete it.
ument360 includes analytics tools to help you understand end-user engagement with your knowledge base. There are 4 main categories of analytics
* Performance analytics -
*
- this shows the general performance of your knowledge base, like visitors count, articles created, most viewed articles, likes, and dislikes
* Search analytics -
*
- Keep track of the important search queries that are performed in your knowledge base. We also track "no result" search terms, which are very important to improve your knowledge base.
* Team analytics -
*
- gives you an overview of how well your team is performing. Who creates most articles, which article is
* performing well etc.
*
* Feedback -
*
- The end-users can provide feedback on the knowledge base, whether they liked or disliked the article, any specific comment why they like/dislike an article. You can view all of them in the Feedback Analytics section.
Heading
This is a sample article, you can safely delete it.
Links status is a sub-feature under the Analytics section of Document360. This feature is a broken link checker that helps validate and monitor all internal links, external links, and media file links on your Knowledge base and detect any broken/dead links.
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This detection would help users rectify or resolve the broken or not working links and provide a seamless experience to the reader.
Heading
We have segmented the links status into three categories
Working links
Redirected links
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Broken links
You can view the project's workspace and language level results in the links status overview page of the Analytics menu.
Heading
The links status for individual articles can be viewed in the Article analytics section on the right side of the editor. You can also view the previously validated article level links reports in the main Link status overview page.
video
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Links status is a sub-feature under the Analytics section of Document360. This feature is a broken link checker that helps validate and monitor all internal links, external links, and media file links on your Knowledge base and
detect any broken/dead links.
Heading
This detection would help users rectify or resolve the broken or not working links and provide a seamless experience to the reader.
Heading
We have segmented the links status into three categories
Working links
Heading
Redirected links
Broken links
Heading
You can view the project's workspace and language level results in the links status overview page of the Analytics menu.
Heading
The links status for individual articles can be viewed in the Article analytics section on the right side of the editor. You can also view the previously validated article level links reports in the main Link status overview page.
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